Kenmore Refrigerator Repair Tucson

Kenmore refrigerator repair TucsonWhen it’s time to call someone for a Kenmore refrigerator repair, Tucson residents “in the know” call Best Appliance Repair of Tucson.  Simply said, we offer superior service, response times, affordable prices and friendly, knowledgeable technicians.  What more could you ask for from a refrigerator service company, right?

The thing is, we realize that sometimes the thought of having to call in a professional creates anxiety in some people because they think it’s going to cost them an arm and a leg.  The good news is, we’ll never over charge you.  We have a reputation to maintain and that is built on trust and long term satisfied customers.  The only way to get that is to be honest and fair, which is what we do.

We also like to provide those customers who are somewhat handy (or think they might be somewhat handy!), with a bit of information that may be helpful with some of the less complicated, less technical repairs that could be needed with your Kenmore refrigerator (or really any brand of fridge for that matter).  So what we do is share some good information that we have that could be of benefit to you.

Tucson, AZSo with all that being said, if you happen to be having refrigerator problems such as things aren’t staying cold enough in the fridge or freezer section, or if the refrigerator area is too cold and starting to freeze things, or if your freezer it too cold and won’t defrost, we have a suggestion for you.  There’s a good chance that if you simply replaced the thermostat assembly, your fridge might get back to working normally again.  And the thing is, this is a job that many people could handle on their own.

Whether you feel comfortable tackling this job is totally up to you.  But rest assured that if you are NOT comfortable doing it, or if you find that there are other problems with why your refrigerator isn’t working right, Best Appliance Repair of Tucson is always just a phone call away.  And most of the time we can schedule someone to come out the same day (or early the following day).  So don’t hesitate to call us at (520) 282-4932.  We’ll help you get your fridge or other appliance working again in no time.

So today we are going to show you how to change the thermostat on your refrigerator. It’s a pretty easy job; all you are going to need is a quarter inch nut driver, a putty knife, a pair of needle nose pliers and both a Philips and flat blade screw driver.  Watch the video below to see how it’s done.  We’ve also included the text version below in case you want to follow along or make reference to it later.  We hope this helps you with your refrigerator issue!

Now before we begin this repair, the first thing we will need to do is pull the refrigerator out far enough to disconnect the power supply. Next we will open up the refrigerator door and its advisable to clear any items off of the top shelf.

The thermostat is located right behind this knob so we are going to have to pull this housing out so that we can access the control. There are two quarter inch hex head screws going up into the ceiling behind the control panel and there are two hidden behind this escutcheon.

So the first thing we will do is pull the knobs off, then with a thin blade putty knife we will glean from the top of that escutcheon and just gently slide that out. It’s held in place with a couple of tabs on the front that will tilt down and unhook from the bottom. There is a series of hooks across the bottom and a tab in each corner on the front. Now with our quarter inch nut driver we can remove two screws from the front, and the two from the back side. Now you will need to support that as we remove the final screw. Now we can let that control drop down.

Next thing we will need to do is remove the cover panel over the capillary tube and the cover from the air inlet. There is a single Philip screw that holds that cover in place, we will remove that and a single Philip screw that holds the cover over the air inlet. We tilt that air inlet away from the housing and pull it out. Now we have access to the control, so what we will need to do is remove one Philips screw in the center at the bottom of the control housing and we will loosen the one to the left of that.

repair Kenmore refrigerators TucsonNow we will need to remove the ground screw from the control and the two wires that go to the control itself; you can use a pair of needle nose pliers and just slide those off. Now at this point you should be able to tilt that control mounting bracket up far enough to remove the two quarter inch hex head screws that hold that control to the housing.

Okay, now we have the wire terminals removed from the control and the control removed from the housing, we next are going to unhook that capillary tube from a little retaining clamp over on the left hand side here. Gently pull that out of there and you can lift the control and the cap tube right out through the back.

Next we can dislodge the capillary tube from around the air inlet opening. Next we re-route that capillary tube around the connecting rod for the freezer control. We can remove the whole assembly and we can set this on a suitable work surface so that we can replace that plastic covering.

Now that we have the control out of the refrigerator and on a suitable work surface, what we need to do next is remove this protective sleeve from the capillary tube so that we can reuse it on the new control.  We will gently straighten this out as straight as you can make it. Take all of the kinks and bends out of it, then we will pull that off of the old control and we can discard the old control.

Next we will take the new control and very carefully uncoil the capillary tube that’s on there we don’t want to damage this in any way at all, so we can get it as straight as you possibly can, then we will slide that covering over the new capillary tube, just a little bit at a time so we don’t kink it. Always do this by hand, we don’t want to put a pair of pliers or anything that will crimp that capillary tube as it is a hollow tube. Now we want to make sure that we don’t have a lot of excess on the end, if there is just a quarter of an inch or so that’s fine, otherwise we will want to snip that off and we have to be careful that you don’t touch the actual capillary tube.

Now before we install that back in the control panel we can do a preliminary bend on that capillary tube, and it’s roughly about the spacing of the width of your hand folded and if you remember how it laid in the air inlet duct assembly, it’s tilted over. Again being very careful not to kink it, just to give you a rough shape, we can do the final fitting once we have it installed. Now we are ready to put it back in the control panel.

Now that we are ready to reinstall this control, the first thing we want to do is look at where the first bend has to be, where it exists the control housing and goes along the left hand side wall. So we just visually hold it up, see where that first bend is going to be and then just make a gentle bend in the tubing, again being very careful not to kink it. We will just lay it up in there, try to fit, looks about right.

Next we will center that control up on the mounting bracket and we will install one of the screws just to hold it in place. I am going to install the second one, now we can put the second screw into the mounting bracket from beneath and tighten up the one that we just loosened. Just do a visual and make sure that control is centered of the opening for the knob I am going to carefully slide that capillary tube into the little retaining clamp.

Now we can reconnect the wires to the control and remember to install the ground lead. Make sure they have a nice snug fit. Now we can lift the control housing up into place and secure it across the front.

Kenmore fridge repairWe can install the ones in the back end, these are the screws that have the larger flat washer molded to it. Now we can continue to locate the capillary tube, it’s going to run along that back wall and we want to make sure that it does not interfere with the rod that controls the air damper. Now there are little locking tabs that will hold that capillary tube to the air inlet housing so we need to snap that firmly into place and we will start with the end of the capillary tube, being as far back as the opening of the air inlet duct. We will snap that one in first and we will wrap it around in front of the housing and then snap in the bottom portion, again being very careful when making turns on it.

Now if you need to you can use a flat blade screw driver to press that insulated capillary tube into position, make sure it is secure and wrap it around the top again, fold it around the leading edge of that housing so it lays up against the wall. And now we are ready to put the cover on.

We want to make sure that this tab is inserted into the slotted opening on the back wall. And make sure that that cover does not bind up on the air inlet or on the capillary tube or the control arm for the freezer damper. Now we can install a cover over the capillary tube.

I am going to install the freezer knob just temporarily to make sure that that damper turns easily, you need a full range of motion there, so we pop that knob back off and now we will install the escutcheon, we want to make sure that we engage tabs in the bottom first, then the two end tabs to hold it in place.

Replace the knobs, and now we are ready to plug in the Kenmore refrigerator and our repair is complete.